"Spam not, lest ye be
spammed." ~Mari Peckham
Just yesterday, I received over 40,000 emails from a person
who had harvested a contact email address from one of my
websites. The person may or may not have personally secured
my email address, but since I use it only to receive email
feedback from my website and never to send mail, I know
that it was a harvested address. Because of the nature of
my use of this email address, I also have a "Thank
you for contacting us." autoresponder message in place
there.
My server was mad at me. My entire system was mad at me.
I couldn't conduct my normal business and send out email
that needed to be sent out, because my computer was hard
at work downloading email upon email.
How can something like this happen?
Simple enough, really. My email was picked up off of my
website and added to an autoresponder. If it had been a
regular email account, I would have received an unsolicited
message that I would have easily deleted, no big deal. But
since my email address was attached to an autoresponder,
it started a vicious cycle of email autoresponse.
The person who had sent me the email - well, they ended
up with 40,000 "Thank you for contacting us."
emails in their box from me.
I'm sure that that wasn't very pleasant for them, either.
And the fact of the matter is that they may have not even
realized that they had done anything wrong.
Spam is bad. Not all spammers are bad people, though. Some
of them are just misinformed or inexperienced Internet marketers.
I'm the first to admit that marketing can be frustrating.
Just when you've hit the wall and can't think of another
fresh marketing idea to get new people to your site, along
comes a company that offers you a list of 100,000 email
addresses for just $24.95 or some other unbelievable deal.
Wow! What an opportunity! Affordable, even! It's hard not
to jump all over an offer like that.
But beware! It's hard to say where those email addresses
are coming from.
Many unscrupulous companies use "harvesting"
software that spiders the Internet and lifts email address
off of websites. They then compile lists of these email
addresses and sell them as "opt-in safelists"
for profit.
As a marketer, using these lists can get you in tons of
trouble. Once labeled as a Spammer, it is hard to rid yourself
of that reputation, whether you were spamming on purpose,
or you were a victim of a bad "list". You can
be dropped from your hosting service or ISP. Companies that
you are promoting using Spam will cancel your accounts.
Bottom line: If you are not sure that it is NOT Spam, then
don't do it. Develop your own list of opt-in subscribers
by offering a newsletter, free information, or something
else that will get people to take notice of you. Both YahooGroups
(http://groups.yahoo.com/) and Topica(http://www.topica.com)
offer free, easy-to-use service that will manage your subscribers
for you. You can find other similar services on the Internet.
This is one of the most responsive forms of advertising,
because you have the opportunity to develop a relationship
with your list
members.
You can also use a mailing list building service, such
as Free Mailer 2000 (http://www.freemailer2000.com), although
you will need to advertise your mailing list builder site
in order to build your mailing list.
Safelists can be another safe way to get the word out about
your business, but vary in responsiveness. I recommend the
services of SafeListBoys (http://www.safelistboys.com) to
help you find lists and easily manage your safelist activity
for a small monthly fee. You can also find new safelists
by
entering "safelists" in any search engine, but
watch out for those "BULK" mailing list services
that may fall in the unscrupulous SPAM category. Rule of
thumb, if you aren't a member yourself and know for a fact
that the list is opt-in, don't use it!
If you are choosing to spam, stop immediately. It may be
getting you a handful of responses right now, but thepainful
consequences of your actions can cancel out any benefits
that you may find.
If we, as an Internet marketing community, would all agree
to market responsibly, the Internet would soon be a better
place to work and live. What comes around goes around. Spam
not, lest ye be spammed. |