Hands down, email is the most
widely used and loved computer application brought to life
by the Internet.
According to the publication 'Messaging Today' (2000 Electronic
Mailbox Report - Feb. 21, 2001), "Email is the most
successful communications technology since the television,
and in a few years will even surpass that. There are currently
more than 891 million email accounts in use Worldwide and
440 million in the U.S. alone - with an average of more
than 4 email accounts per person."
While more than 200 million of us use and enjoy email,
there are a few thousand people abusing the system and damaging
the communication potential of email for the rest of us.
SP^AMMERS ARE THE ENEMY OF US ALL!
The most common forms of email abuse are as follows:
- Using email harves^ters (software which gathers email
addresses from the Internet for the purpose of sending
sp^am messages).
- Selling the addresses gathered from an actual opt-in
email list to someone who the recipient did not give contact
permission to personally.
- Buying the Mil^lions CD's and then requiring people
to opt-out of email, rather than to opt-in to the email.
- Providing remove addresses that do not work.
Generally, the persons using these sp^am techniques are
morons who are simply too lazy to learn how to develop an
honest online business or too impatient to build a business
that will last a lifetime. Let us not forget that "moron"
is the key word here since a sp^ammers business will not
generate enough income to justify the cost of doing business
the outlaw way.
LAZY LIVES ON BOTH SIDES OF THE STREET!
Sp^ammers sp^am because they are too lazy to build an online
business the old-fashioned way --- with honesty and integrity.
As a result of the sp^ammers obnoxious laziness, the public
has been confronted with the growing nuisance of hundreds
of sp^am messages in their email boxes on a daily basis!
I have filtered more than 100 pieces per day to my trash
bin, and I still receive another 200 plus messages per day
that I have not set up filters for yet.
While I will admit that sp^ammers are truly annoying, I
must confess that the general public has created new problems
for all of us! In the war against sp^am, email account holders
constantly suggest that their ISP's must deal with the sp^am
issue for them.
ISP'S RESPOND
By putting the responsibility of controlling sp^am on the
shoulders of ISP's, rather than hitting the delete key ourselves,
we have opened a whole new can of worms.
In truth, ISP's cannot do too much to stem the tide of
sp^am. Yet, with so many angry customers, ISP's felt a strong
need to find some kind of solution to the problem.
ISP's had one of two options:
- RBL (Realtime Blackhole List) http://mail-abuse.org/rbl/
- Installing Email Filters
Neither is a perfect solution to the sp^am problem... In
fact, both are actually very poor solutions to the sp^am
problem!
HOW SP^AM FILTERS WORK
To understand the quandary created by the use of filters
in the war against sp^am, we must first understand how sp^am
filters work.
It is important to understand that filters are actually
software applications.
Software is not intuitive!
While a few software applications may seem intuitive, the
illusion exists only because the mind of the programmer
was able to foresee your desires for the use of the software.
Filtering software exists only as a set of rules to determine
the likelihood of a message being sp^am. Here is an outline
of some of the basic rules that sp^am filtering software
follows:
1. If the origination email server is different from the
email server of the sender's default email address, then
it is likely sp^am.
2. If the email is delivered to more than 25 people, it
is likely sp^am.
3. If the email originates from a specific server, then
it is likely sp^am. (This is the only rule that the RBL
follows.)
4. If the email originates from a specific country TLD (top-level
domain), then it is likely sp^am.
5. If certain words appear in the Subject or Email Body,
then it is likely sp^am. (This is where the real problems
begin!)
THE PANDORA'S BOX OF THE SP^AM WARS
ISP's who choose the filter option will either install
a filter on incoming email only, outgoing email only or
a combination of both.
With the fifth basic rule in the sp^am filtering software
that most ISP's use, each ISP has a list of "sp^am
words" that the software scans for.
A few of the simpler, more obvious "sp^am words"
follow:
- H^GH
- D^VD
- C^asino
- G^ambling
- P^orn
- M^illion
- B^illion
- V^iagra
The first time I had experienced the ugly filter problem
was with my first ezine. My ezine was a computer support
publication and upon the introduction of a major v^irus,
I tried to send instructions to my list on how to identify
the v^irus and to repair its damage. Unfortunately, my list
server had blocked all messages that mentioned the name
of the virus. (Never mind that the actual payload email
never mentioned the given name for the v^irus!)
My second experience was in trying to send an article to
a friend because I felt the content of the article was important
for my friend to have. After seven attempts, I finally realized
what the blocked "sp^am word" was. If you can
believe it, the blocked word was Ama^zon.com !!!
Within the last 30 days, I had two outgoing emails blocked
by my own ISP.
The first was being delivered to a client of mine to inform
them that I had received their p^ayment. The subject of
the email was "P^ayment R^eceived" (a common subject
of sp^am messages) !!!
The second email hinged on an article I tried to deliver
for another client. The dreaded "sp^am word" was
"g^old" !!! We had to change the name of the article
to get the article past my own ISP's filters.
THE PROBLEM IN A NUTSHELL
Richard Lowe, the owner of http://www.Internet-Tips.net
says, "The Internet is communication. It's as simple
as that."
The problem with ISP filtering is that the ISP cannot know
what we want to read and what we do not want to read. A
single ISP has clients who use the Internet for business,
health, family, research or any of a dozen different purposes.
The person who wants to use the Internet for family communications
usually has no interest in business topics. And the online
business person may have no interest in family tree software
or health products.
Yet, the ISP has no choice but to block all kinds of "sp^am
words" for the full range of communication subjects.
As a result, the family person may not see the information
concerning family tree software or other items regarding
home life, and the business person may not be able to receive
information vital to the operation of their business.
THE SCOPE OF THIS PROBLEM
We email junkies tend to subscribe to ezines covering a
wide range of personal preferences. Unfortunately, a large
number of ezines are being blocked by ISP's because ezines
tend to meet at least two of the criteria built into most
sp^am filters (#1, #2 and sometimes #5).
Once again, the fifth basic rule is the dangerous one.
Sp^ammers are using more and more common words in their
mailings that the ISP's are beginning to block.
I can almost guarantee that if your own ISP was to turn
off their sp^am filters for a month, you would get to see
for the first time a large number of ezines that you subscribed
to way back when, but have never seen before.
Sure, you would see a large increase in the sp^am coming
into your email box, but you would also see all of the mail
that you want to receive that you have not been receiving.
WHERE SHOULD WE GO FROM HERE?
If we rely upon our ISP's to do the filtering for us, then
we are committing ourselves to receive only the information
that our ISP's filters are able to let us receive. It is
as simple as that.
It is like the news pundits on television say about the
war on terrorism, "We have a choice between freedom
and security. The more of one we have, the less of the other
we will have."
We have two choices:
1. We turn back the tide of ISP controlled communication
and accept the responsibility of setting up our own filters
to eliminate the garbage in our inbox.
2. Or, we continue to rely upon our ISP's to filter the
sp^am by adding new words to their "sp^am word"
lists, eliminating all personal control from our personal
communications.
TURNING BACK THE TIDE WILL REQUIRE SOME
CONCERTED EFFORTS
Our ISP's have been asked for so long to be our "Big
Brother" to stem the tide of sp^am. ISP's have come
to the point of believing that we are children who need
to be protected from the "morons" who are destroying
this incredible communications tool.
To turn back this tide, we must be ready and willing to
accept the personal responsibility of controlling our own
communications.
First, we must learn to use
the tools included in our email software that permit us
to set up our own filters. Once we have the basic understanding
of how to set up our own email filters, we must progress
to step two.
In step two, we must contact
our ISP and let them know that we want to be responsible
for ourselves. Our ISP must understand that we DO NOT want
them to run sp^am filters on their email servers. We must
declare that we do not them to baby-sit our communications
for us. We must emphasize that we want to decide for ourselves
what we want to read and what we do not want to read! We
must emphasize that we would rather use our delete keys,
than to rely upon their filters to not block any of our
important communications.
You and I alone will not be able to convince our ISP's
to ditch the policy of acting as our "Online Big Brother".
But, when enough of us have banded together and made our
demands for open communications clear, ISP's will have to
take notice and turn off their filters for fear of losing
their customer base.
If we permit ISP controlled filters to continue to grow
unabated, the filters will eventually eliminate the real
value of email as a communications tool.
We must take a stand to reverse the focus of the War Against
Sp^am! We must take a stand now to reverse the tide, or
we risk the very real death of email communication and the
Internet!
For more information about the "War Against Sp^am",
visit the following links:
http://PathTrax.com/x.pl/BP121,spam_war_crossfire
http://PathTrax.com/x.pl/BP121,Will_Email_Kill_Email |