Okay, picture this ... your
computer system has been destroyed by the most recent outbreak
of the dreaded typhoid Mary virus. You never knew what hit
you. One minute the system was fine. You received a nice
email with an attachment which you opened, and boom, your
system crashed. You rebooted but it got an error. Now what?
Or you could have mice (the animals) in your house. Mice
love to create nests in warm places, and your computer is
pretty warm. Just imagine all those little teeth gnawing
away on all of the wires ...
Worse yet, imagine it rains and a leak appears directly
over your hard drive ... or your "friend" spills
coffee on the CPU cabinet. I could go on and on about what
could happen to your computer.
I don't know about you, but I spend more time on my home
computer than I do watching television, reading, eating
or anything else except possibly working at my day job.
When my computer has a problem, especially one that results
in a boot failure, I get extremely angry. I feel like I
have been betrayed by my best friend. If the system gets
damaged, I feel just as much pain as if a good friend went
into the hospital.
The thing to do is to make sure you are prepared for the
worst possible thing that can happen ... total system failure.
This is a very difficult task to write about as there are
many different ways that a computer can eat itself or be
eaten - perhaps as many ways as there are computers.
It is beyond the scope of this article to go into great
detail on how to make your system totally recoverable. There
are many other great resources on the internet and in the
documentation that originally came with your computer which
will help you prepare.
Briefly, though, what you need are the
following:
- The CD ROM containing the operating system installation
files. This virtually always comes with a new system.
It will be labeled something like "Windows 95"
or "Windows 2000".
- Any other kind of recovery CD that came with your system.
- A bootable media. Sometimes the CD ROM itself is bootable.
More often, you will get one or more floppy diskettes
with your system. Keep these in a safe place.
- An emergency repair disk. This is usually one (sometimes
more) diskettes which contain all of the configuration
options for your operating system. You need to create
these occasionally (they are not automatic) - usually
whenever you make a major change.
- Copies of all of the updates and patches that have
applied to the operating system. What I do is maintain
a writeable CD with a copy of each service pack and hot
fix that I've installed. It is also a good idea to keep
a text file (one the writeable CD itself) with a list
of what needs to be installed in the correct order.
- Copies of each of the applications that have been installed
on the computer. If your applications came on CD, then
keep those in a safe place. If you downloaded the applications,
then store a copy on a writeable CD. In addition, you
will need to keep copies of any patches or updates to
these applications on writeable CDs.
I like to keep a box with all of the above items in a safe
place. I call the box my "crash cart", as it contains
everything that I need to restore my system to health in
the event of a software error.
In addition it's a good idea to keep the
following in the crash cart:
- A sheet of paper with a list of people and companies
you can call for help in the event of disaster. This may
include technical support numbers of the computer manufacturer,
the operating system company and any applications providers.
- A log of all of the changes and installations that were
made to the computer system. This will be invaluable to
determine what to recover in what order.
- All of the documentation that came with the system in
the original box.
- Another sheet of paper with network information (TCP/IP
addresses and such), modem settings and other control panel
values. This will be important if you ever have to type
it all back in. Some of the most important information is
any settings or values provided by your ISP which allow
your computer to get on the internet.
When you have a few spare minutes, when it is raining out
and the television is showing nothing good at all, when
the kids are in bed and the husband or wife is asleep, when
you are totally bored out of your mind ... then recover
those manuals that came with the system. You know which
ones I'm talking about ... the ones you have buried in your
closet under five feet of clothes behind the Christmas tree.
Now, open the books and read them. They will usually have
some instructions on how to recover your system in the event
of failure. This is the information that you need to understand,
and it's better to spend the couple of hours up front reading
than it is trying desperately to figure it out one evening
- the day before that term paper is due, of course.
And in the worst case, if you have all or most of the above
items you will have the materials that the computer geek
in the house down the street will need when you come begging
for help at his door... |