| If you spend
any amount of time online you've heard about "privacy
policies." Privacy issues are becoming a major concern
online. Every time you visit a website, fill out a form,
or purchase an online product or service, you're giving
out personal information. Did you ever stop and wonder what
website owners are doing with that information?
The information collected can be sold to third parties
-- usually ad agencies and marketers -- or kept by the site
owners themselves for use in creating a profile of your
preferences and tastes.
You might think if you've never filled out a form or even
given out your e-mail address they have nothing on you.
Think again. Information can be gathered about you every
time you log onto the Net. Certain types of information
can be learned about you "invisibly" that you're
not even aware of such as:
1) Your IP Address (the address given to your PC by your
ISP whenever you log on).
2) The type of PC you have
3) The Browser you are using
4) Operating System you're running
5) Domain Registered Name
With more and more sites gathering information it's more
important than ever to implement your own privacy policy
and to be aware of others' policies when giving them your
information.
A privacy policy is a statement or article that spells
out what you do with any personal data collected by your
website. Although not mandatory it is a good idea to implement
one on your site if you collect any kind of personal data
from visitors to your website. A privacy policy also will
make your site guests feel more comfortable sharing their
information with you, knowing you won't sell it to the highest
bidder.
So what components make up a privacy policy?
1) Clearly state what information you are collecting and
if you share it with any third parties.
2) Give a way for site visitors to change any information
given now, at a later date.
3) Clearly state how you are storing the collected information.
4) Information on how to opt out of any future mailings
from your company.
5) If your site uses cookies this must be disclosed.
Use simple wording in your policy instead of high tech
language, and don't collect any information that you really
don't need. It's important to keep up on any new laws regarding
privacy policies in case you need to modify it later on.
If you need help creating a policy you can use Truste's
online wizard at http://www.truste.org/wizard/ This will
give you a good starting base and you can edit the final
product to fit your site's needs. After creating it make
sure you link to it from every page on your site.
If you think that implementing a privacy policy isn't important,
take a look at these statistics gathered by Forrester Research:
90% of online consumers want to control how their personal
information is being used.
67% of consumers have reservations about giving out personal
information online.
The government is trying to stay out of passing mounds
of regulations on privacy issues, preferring "self
regulation" instead. In 1998 they did pass "The
Children's Online Privacy Act" (COPPA), making it mandatory
that sites reveal how they deal with information received
from minors without parental consent. European countries
are much more strict when it comes to Internet Privacy Laws
then the US.
If you do create a privacy policy and use the information
collected in a different manner than stated in that policy,
you may be held liable by The Federal Trade Commission.
This type of deception is a violation of the FTC Act, and
is a very serious offense. So if you implement a policy
make sure you stick to what it says.
Many of the privacy site leaders offer a privacy seal program.
If after creating your policy you think it has what it takes
to be certified, check out
- http://www.truste.org/webpublishers/pub_join.htm
- http://www.enonymous.com/default2.asp
- http://www.secureassure.com
- http://bbbonline.com/businesses/privacy/guide.html
Becoming certified is an added plus for any commercial
website and will help alleviate any fear of sharing information
on the part of your website guests.
So how do you protect yourself while you're online? First,
by being aware that every move you make may be recorded.
Second, always read a site's privacy policy so you know
what's being done with the information you do provide, if
any. If you'd like to keep sites from gathering "invisible
information" about you such as your IP address, operating
system, etc., you may want to look into an anonymous browsing
service which conceals your identity while surfing. Check
out;
- http://www.anonymizer.com/
- http://www.privada.net/
- http://www.freedom.net/
If you'd like to find out if a certain site has a privacy
policy in place surf over to
- http://www.enonymous.com
- http://www.privacyratings.org
Remember, the temptation for website owners to sell personal
information to third parties is high online due to the demand
for that information by advertisers. Make sure you're doing
your part by being aware of who you're giving your information
to, and knowing what they are doing with it. |