Google recently made far-reaching
changes to the way it ranks search results, and the search
marketing community has been abuzz with tales of woe ever
since. Some have speculated that the key to understanding
Google's latest is that they've applied some sort of test
of "commerciality" to certain phrases, roiling
the waters for sites ranked well on those phrases, and leaving
non-commercial phrases more or less alone. The idea is that
this would cause a stampede of site owners over to the paid
AdWords program, or at least making the point that Google
isn't up for providing a free lunch to clever "SEO-ized"
sites indefinitely.
So is this just a theory? Or has Google composed a hit list
of terms that are commercially valuable, and changed the
way it ranks sites on those terms?
And if so, how does it determine which terms to go after?
Some really obscure ones (yet with high bid prices in the
pay-per-click program) have seemingly been affected, just
as more popular terms have.
Consider this: they have plenty of data from the Adwords
program to help them decide which terms are "valuable."
All the data they need, in fact, about the number of advertisers
competing over certain terms, and how much they're willing
to pay to be shown on them.
But isn't this just wild speculation?
How can we know for sure?
One way is to try a few queries on the new Scroogle tool
that lists how many sites on a given query have dropped
out of the top 100 since the last index (I won't go into
how this comparison is possible... in fact it may not be
possible for more than a few days as Google is very likely
to change the playing field again).
On a query for "japanese maples," 32 of the former
top 100 links have dropped out of the top 100, including
poor #23:
http://www.regannursery.com/also_in_stock/japanese_maples_list.htm
Meanwhile, looking for the latin name, acer palmatum, gives
a very different result. NONE of the links, according to
Scroogle, have changed. Google has done nothing to the existing
rankings on this term.
So you might ask yourself: how the heck do they do this?
How do they decide what's commercial, and what isn't?
That's easy. They can look at how many advertisers are
advertising on those terms, and how much they're bidding.
(Unfortunately most of those Japanese Maple sellers weren't
smart enough to bid on "japanese maple," let alone
acer palmatum, something they would have done had they listened
to our advice!)
There's a precedent for this - it might have actually been
something that inspired Google, who knows. Infospace, publisher
of the Metacrawler and Dogpile metasearch engines, came
out with a method of determining the degree of commerciality
first, and then assessing how many paid links to show in
their mix on Metacrawler as against ordinary index (unpaid)
results. I'm not sure how that filter worked, but it's likely
that it's not particularly sophisticated but rather, largely
tied to the number of advertisers in the space and the average
bid on those words.
In the case of Japanese maple, there are at least five
bidders on the term, whereas acer palmatum only has a couple
of bidders, one of whom is selling Acer computers. If it's
only a nickel term anyway, Google figures it's noncommercial
(at least for all practical purposes), so doesn't interfere.
For the term "arboretum," only two links of 100
have dropped out. There are no advertisers.
For the phrase "pick your own," zero links have
changed, according to Scroogle. There are also zero advertisers.
No listings have changed for "mango chutney."
There are three advertisers. Not enough to create bidding
wars, likely top bid less than a quarter.
The term "medical supply," by contrast, has at
least twelve advertisers, including some large multinational
corporations. Listings on this phrase have been shaken up
significantly, with 89 of 100 listings dropping out of the
top 100. Although not a huge cash cow on the ad side, it's
about $1.25 to get into second spot... just around 0.75
for third position. A bid of 25 cents will get you into
5th or 6th place.
Now -- who's the new top dog on this term? Moore Medical.
Not a household name, and for heaven's sake don't look at
their PageRank, because it's a 2. But they do seem to be
something: relatively deep-pocketed.
"As a $130 million, publicly-held company with more
than 50 years of experience, we have both the infrastructure
and distribution network to serve our customers' needs efficiently
and cost-effectively."
The former #1, MedSupplyCo.com, certainly seems like a
decent outfit. Good site, plenty of customers, PageRank
of 6. However, not as impressive in other areas:
"The Medical Supply Company, Inc. was founded in 1998.
Our goal is to provide quality medical supplies at discounted
prices. We work hard to keep our customers happy, and it
shows. If you have any comments or suggestions for us, please
feel free to drop us a line."
The new #2 site, Allegro Medical, isn't publicly traded
like Moore, and indeed doesn't stand out in particular.
One thing you do notice, along with their PageRank of 5,
is that they're a Google advertiser.
So maybe Google's process is essentially a two-stage one:
1. Target "commercial"
queries for a "roiling of the waters" -
re-rank all sites falling under certain "commercial"
queries, depending on the perceived value of that term as
measured by its value within the AdWords program;
2. Attempt to make a global judgment as
to which of the following "types" a site or page
falls into:
- informational/discussion/educational/governmental
-
navigational/search/portal
-
company
-
store
-
affiliate seller
-
other
The presumption here is that "companies" deserve
to keep their listings and have every right to explain
what they do, enjoy strong inbound links, and have a "presence."
But the closer something gets to being a "store,"
the more sensible it is to make the purveyor pay for a
listing. Otherwise, the free listings just become an endless
playground for SEO's to squeeze free money out of gaming
Google for top rankings.
It has to be something like that. It's certainly no mere
"speculation" that Google is up to something along
these lines. There is enough evidence that points to certain
patterns over and over again. The shortest path to the truth
seems to be the following rule: "where there is a critical
mass of advertisers, Google has chosen to re-rank the index."
Admittedly, this is an oversimplification at best. Certainly
there are other characteristics of the re-index that look
more like past spam blitzes: sites which have aggressively
pursued link swaps or keyword-rich domains, for example,
have apparently been big losers in the latest blitz. Armchair
sleuths are busy at work trying to unravel what it all means.
I suspect there is more continuity than we would like to
admit. Google is doing what search engines have been doing
for years: studying common SEO techniques and trying to
ensure that clever marketers don't get the upper hand in
the "free" index. What's different is how much
is at stake if Google can indeed dislodge the best-laid
plans of free-riders at this crucial stage. Next time, maybe
they'll think twice about shunning the advertising program
at this time of year.
I think we should, at least, put to rest the idea that
there is any overt or covert "ranking reward"
for being an advertiser. The re-ranking is based on principles
that may have been espoused within Google and all search
engines for years. We've seen trends towards giving more
top-ten listings to sites that involve discussion, comparison,
content, resources, etc.. It's just been accelerated now,
and made more aggressive.
Another revenue angle to consider: Google now actually
stands to make money from quality content sites which get
ranked well. That's because many of these sites now show
AdSense ads, and Google gets a little revenue share from
them, too.
It's ingenious, really. Google has figured out how to get
paid much more than the zilch they used to get paid for
running a search engine, whether users click through to
commercial listings or quality content, and yet without
assaulting users with irrelevant, commercialized search
index listings. Quite the opposite, actually. Arguably,
relevancy is just as much in evidence as it always was in
the main index. The listings for "acer palmatum"
and "icthyology" haven't budged.
So does this mean SEO is dead? Far from it. Responsible
search marketers have always been able to generate a mix
of stable top 20 rankings on popular terms (by doing PR
the hard way and generating real, not manufactured, online
word-of-mouth), along with a healthy mix of top five rankings
on less popular terms, by highlighting rich, varied, related
content that intersects with the highly specialized search
queries users type in all the time. The techniques for doing
that won't be "caught," because there is nothing
wrong with having rich, unique, varied content. (Or products
that hardly anyone else sells!) Advertisers who have always
struck the right balance between paid and unpaid listings,
between interesting content and company information, and
commercial pages, won't have been caught flat-footed by
this latest diabolical Google reshuffle.
But plenty of cocky search-marketing cowboys -- those who
felt a growing sense of entitlement to rankings they "earned"
for their sites on the strength of little more than a few
cheap parlor tricks -- have been knocked to the dirt hard
in this latest dustup. Most will pick themselves up, knock
back a couple of shots of the hard stuff, and prepare themselves
to fight again. But some won't. Some of Google's most notorious
freeloaders may finally gather their things, put their crumpled
black hats on, and ride unsteadily off into the sunset,
never to be heard from again.
That's the hope, anyway. |