I can hear you asking already:
"Metaguide is a nice name for a column, but what's
it going to be about?" Mainly, it'll be about keeping
you up to date with the latest trends in finding what you
need on the Internet. For some people, this is a one-shot
deal. Read an article on it, stumble on a favorite search
engine, and that's it. But for those of you who are interested
in learning more, I'll be offering regular coverage.
Are Portals Gateways to the Internet,
or an Info-Quagmire?
We’re now constantly besieged with claims about new
search engines and guides that are supposed to overcome
the perennial complaint: long lists of irrelevant results
and cluttered, unhelpful directories. In the last couple
of years, we've witnessed a fantastic pace of innovation
in this field.
What we're now calling major consumer web portals were
once merely search engines or directories with a few other
things added on. Although the portals have now expanded
into many areas, they're not going to be worth a second
look if they don't offer a useful guide to high quality
content. Amongst the array of helpful tools offered by the
portals, only a handful are vital to Internet users' daily
experiences. Number one is e-mail. Number two, for many
people, is search. Yet a lot of people haven’t been
having much luck finding what they need. The prevailing
view seems to be that search stinks.
Searching the web doesn't have to "stink". Armed
with the right attitude and a few basic principles, you
can improve your luck in using the Web as a tool for serious
research, curiosity satisfaction, and personal advancement.
Below, I provide a few guidelines for becoming an empowered
web searcher. As I put the finishing touches on this column,
I suddenly discovered that it is packaged in a highly unoriginal
format. I was pleased with my plan to borrow Stephen Covey's
catchy "Seven Habits" phraseology for an article
about web search ... until I noticed that Chris Sherman
beat me to it by nine months. Just remember: you heard it
here third!
Seven Habits for More Effective
Searching
- Spend twenty minutes learning
how to use search engines.
The short route is to simply read the instructions that
accompany most search engines, especially those for ‘power
search’ or advanced search. The long way is to look
into the various resources that can help you learn more
about it. Try Search Engine Watch, or 4search.com. See
what Chris Sherman has to say in his column "Seven
Habits of Effective Searchers".
- Don’t go racing to type
keywords in a search box.
Think about your task for a second. Recognize that a search
engine is not always the best tool to find what you’re
looking for. A good directory may allow you to drill down
towards more targeted results, and the "editors’
picks" may be particularly impressive. If you need
some publication information on a book, of course you could
just go to AltaVista and type in "Wuthering Heights."
This’ll land you on this attractive site. Typing the
same thing at Amazon.com will get you a slightly different
result. Depending on the purpose of your search, it might
be just right for you. Over time, people come to recognize
which search techniques work well for different tasks. A
generic search is rarely the best route to take, although
that’s often our first step when you’re getting
interested in something new.
- Replicate your successes.
Keep tabs on those great resources that helped you find
what you were looking for last time around. If you have
found the ultimate site for cooking, football, finance,
or romance, by all means bookmark it! The very best specialized
'vertical portals' or subject-specific search tools are
like gold. If you've got a passion, it won't be long before
you figure out how to cultivate it with the best resources
the 'net has to offer. Of course it doesn't always pay to
give away all your secrets.
- Organize.
Speaking of bookmarks or favorites, redouble your efforts
to organize yours. Develop a filing system. Keep your favorite
stuff organized in folders – get rid of clutter. For
special projects, create new folders, and dump the bookmarks
in them to keep them segregated from your other favorite
stuff.
- Recognize that this isn't Star
Trek.
A few of the newer-generation search tools like Ask Jeeves!
or Google are worth looking into. But most of them won't
be able to meet the high expectations created by a certain
pasty-faced TV android who can locate historical information
about interplanetary trade agreements while mimicking human
emotion and dancing a mean tango with the ship's doctor.
Recognize that the days of relying on artificial intelligence
and ‘smart’ question-answering services are
likely to be far off. Most current search tools are pretty
dumb: closer to the computer named "Tweekie" from
the TV version of Buck Rogers in the 25th century ("bee-dee-bee-dee-bee-dee...way
to go, Buck!").
Newer-generation tools come with state-of-the-art algorithms
and even more loveable names, but they are still pretty
dumb, when you get right down to it. There’s a good
reason for the popularity of ‘human guides’.
The need for editorial content, skilled researchers, 'ontologists'
(the people who come up with classification schemes), and
reference librarians isn’t about to evaporate tomorrow.
That being said, I do love Google. As promised, the first
result returned is often the most relevant.
- Think like a pro.
Many lawyers, journalists, medical professionals, scientific
researchers, and financial professionals enjoy the benefits
of privileged access to specialized databases. There may
be advantages to doing just this. Remember, unless you make
special efforts to seek out a special database or limit
your search in some way, you are searching the entire Internet.
This can be a prescription for frustration. Try pulling
off the information superhighway for a change.
Private databases may be conveniently accessible on the
Internet, or through a university library, but are often
for paid subscribers or 'members' only. Northern Light is
one of several search companies which helps users find documents
which are housed in such databases. Others include Ultraseek
and Thunderstone. It's worth checking out whether your company,
professional association, college, or university subscribes
to any premium database services. Nothing beats getting
expensive research reports, or full-text periodical articles,
for free.
- Become portal-literate.
Learn about of the capabilities and weaknesses of the navigational
offerings of the major web portals. These include search
engines, indices or directories, guided content, maps, comparison
shopping agents, customized news clipping services, and
much more. Then, stop using the stuff that stinks. We’ll
offer our reviews to help save you some time and energy.
Regular coverage
The central importance of navigation to the Internet user’s
experience is what made me decide to devote a regular column
to this subject. I’ll be assessing the navigational
tools that are central components of major portal sites,
such as Go2Net’s Metacrawler search engine or Yahoo’s
well-known directory. I’ll also be reviewing independent
guides, directories, and engines which have forged key partnerships
with major portal sites. Some of these are major players
in themselves – About.com and Looksmart, for example,
are ranked in the top 15 web properties overall.
Occasionally, Traffick will provide reviews of tools and
trends that haven’t yet caught on with any of the
majors, but which seem important enough to follow. A few
could really throw the big portal companies for a loop.
If you're a power user, you may be delighted to find that
someone has been listening to you and developing new products
that better satisfy your need for improved customization.
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