FAST Search [ http://www.fastsearch.com/
], headquartered in Oslo, Norway with offices in the US
and Europe, continues to make strides in the search engine
business, solidifying itself as a leading search engine
technology for both the mass consumer audience and enterprise
clients. The company has just "relaunched" AlltheWeb.com,
its showcase public search engine portal, with a host of
handy new features.
In the consumer Internet search space, FAST joins a very
short list of leading "spider engines." Today
there are really only four spider engines of any significance:
Google, AltaVista, Inktomi, and FAST. All four promise to
index a massive number (billions) of web pages, to filter
spam, and to provide superior query relevance in their ranking
algorithms. All four deliver on these promises, more or
less.
What about the relative *importance* of each? That is,
how many searches are actually performed by consumers using
these engines directly or indirectly through portal partners?
As most know, Google is the clear leader. Consumers are
flocking to the Google site proper, and many are clicking
on the Google results that appear on Yahoo, as well.
Our sense of AltaVista is that it is dropping like a stone
in terms of overall popularity, though the official metrics
may not confirm this just yet. Once a favorite of serious
researchers because of its many customization options, relatively
frequent crawls, and large index, it is being surpassed
even in its areas of relative strength, by Google and, you
guessed it, FAST. Arguably, hindsight being 20-20, AltaVista
started losing its position in this industry (driven as
it is by major portals' traffic) when Yahoo dropped it in
favor of Inktomi (later dropping Ink for Google).
Inktomi gets the nod, for now, as a distant second to Google
in terms of their exposure to a mass consumer audience,
for the simple reason that its index is part of the mix
of determinants of search results on two of the top three
portals, AOL and MSN, both of which have a strong global
reach. Inktomi still powers Hotbot, as well, though the
Hotbot search engine is no longer widely used.
FAST is still an unfolding story. In terms of global consumer
exposure, it's probably only third or even fourth. But it's
likely going to remain a strong third for some time (assuming
it decisively surpasses AltaVista at some point in the future)
by virtue of its relationship with #4 portal Terra Lycos
(FAST powers Lycos Search).
In terms of sheer product quality, a subjective issue to
be sure, FAST is getting well deserved raves. The relevance
of the top results continues to improve. Kevin Elliott ["Alltheweb
Takes on Google, and Wins!," http://websearch.about.com/library/searchtips/bltotd011112.htm]
goes so far as to assert that "for searches related
to news and current events, it blows the conventional wisdom
about Google right out of the water," and based on
the demo I walked through and a little experimentation of
my own, I'd be hard pressed to disagree.
Test drives of search engines, even tests of short duration,
tend to expose major flaws quickly, mainly because we tend
to type in queries we've had trouble with in the past on
topics or product categories that mean a lot to us. The
quality of results tended to be mixed, frankly, but in some
cases this seems to be traceable to a continued lack of
attention to basic truth in labeling by web sites we really
*want* to find! A few quirks were found here and there.
A very specific golf-related search turned up only one result,
and it was rather odd: a redirect from a long multi-hyphenated
domain name with some garbled copy on the page to a product
review page on Bizrate.com. Does this mean that Bizrate
or their marketing consultant has been *cloaking*? If so,
they should stop it! Or FAST should stop it. Redirects for
the purposes of ranking higher in search engines are a form
of spam in most cases.
There is still too much spam in the index, judging at least
from my quick peek at it. The #2 result overall in a search
for "camping gear" returns a site of dubious quality
which has used "keyword stuffing" in its meta
description (simply describing the site with keywords instead
of writing a concise description).
One tends to run into less of this kind of tomfoolery when
researching current events and serious topics. A search
for "human genome project" (without the quotes)
exposes a few of FAST's helpful new capabilities. The "rewrite"
feature converts typed words such as human genome project
into phrase searches ("human genome project")
for known commonly-searched phrases. A search for "who
is the who" would baffle most search engines, but FAST
rewrites both "who is" and "the who"
as commonly searched phrases, allowing more actual sites
about "The Who" to be found. In the genome example,
the search engine does a nice job of bringing up related
topic categories and multimedia search results, as well.
The most exciting aspects of the FAST relaunch are indeed
add-on features like news search. Results are ranked by
relevancy, and the results also tell exactly how fresh the
news story is. Unlike "regular" search results,
news results are very fresh, sometimes having been indexed
only minutes ago. The secret here is maintaining a smaller,
frequently-crawled index of between three and four thousand
major news sources around the globe. These sources have
been hand-selected by editorial staff at FAST. News search
is one amongst several features that likely translate very
well to the enterprise.
FAST doesn't expect to make the majority of their revenues
from the AlltheWeb site, which is mainly there as a showcase.
Although there is targeted advertising on the site, it isn't
particularly intrusive. Essentially, on Alltheweb.com, search
rules - which is more than you can say for a search emanating
from Lycos.com, which returns three Overture paid results
above the same list of FAST results as you'd see on the
AlltheWeb.com site. The company's primary focus, at least
from a revenue standpoint, seems to be on powering site
search for major corporate clients such as IBM.com and eBay,
although there is plenty of untapped potential in the area
of powering major consumer portals, too, especially in Europe
where FAST now powers T-Online and Tiscali in addition to
Lycos; in fact, according to Rob Pruitt, General Manager
of the company's Internet division, FAST claims the distinction
of being the "#1 provider of OEM search to Europe."
FAST's annual revenues are $35 million and growing.
As any doctoral-level schoolboy knows, to be granted a
Ph.D. requires the preponderance of members of the thesis
examining committee to affirm that the candidate has contributed
"significant advances" in their chosen field of
study. Amongst FAST's 200 employees, 150 are engineers,
30 of these holding Ph.D.'s. For this group, "significant
advances" are a way of life. We expect to see FAST
reach many more milestones, but no doubt we sceptical members
of the "examining committee" will continue make
them jump through a few hoops along the way.
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