When will Excite finally be voted off Portal Island? When
it happens, don’t expect the event to be televised.
This thing is really dragging out. When will AT&T,
the principal shareholder of Excite@Home, finally finish
the job of shutting down the "media division"?
To write a eulogy for a business that hasn't yet been shut
down may be slightly insensitive. Those who will be looking
for jobs elsewhere when the other shoe finally drops probably
would rather not hear that they are long overdue for the
gallows.
But these were portal wars, after all. To the victors go
the spoils: a mass consumer audience and a diversified revenue
base. The losers, we always knew, would be rewarded with
bankruptcy. Mergers, acquisitions, and dealmaking can paper
over the actual fact of bankrupcty, but the principle is
the same.
Plenty of pundits - evidently
they won't be seeking medals for tact - have written off
Yahoo, a much healthier business than Excite. Jim Cramer
scoffed that Yahoo has proven itself to be "a friend,
not a business." Dana Blankenhorn recently wrote a
column entitled "Yahoo: Game Over." I guess I'll
be forgiven, then, for the Agatha-Christie-like plot of
this week's instalment.
When Excite dies, parts of it will be sold off - oh, not
for anywhere near as much as they were "worth"
two years ago - but not for nothing, either. Blue Mountain
online greeting cards will fetch a decent price. Traffic
to Excite's sites is worth something, too.
Not so long ago, Excite was the #2 portal in the emerging
portal race led by the space definer, Yahoo. When Yahoo
zigged, Excite zigged too, just not quite as skilfully.
Being #2 to Yahoo wasn't so bad. But as we know, nothing
stood still for long in the dot com biz. MSN and AOL powered
forward, leaving Excite to duke it out for the #4 spot with
Lycos, which, like Excite, had acquired a hefty portfolio
of highly-trafficked dot com properties like Angelfire,
Tripod, Hotbot, Quote.com, and many others. The strange
thing about Lycos is that it's still doing this acquisition
thing, recently picking up Raging Bull in an AltaVista (the
UnPortal) fire sale.
Some may say that Excite's decline began in earnest when
it merged with @Home, a company whose main line of business
is to facilitate the provision of high speed Internet access
by cable companies. Maybe so. Infoseek’s brand was
submerged and its technology ignored after being acquired
by Disney Internet Group; Snap and Xoom fizzled under the
ownership of NBC Internet. DIG and NBCi are no more; and
nothing is left of the majority of their component parts.
Why wouldn't the same thing happen to Excite as happened
to the other portal also-rans? If Excite had had the good
fortune to be acquired by a still-net-crazy telecom, as
Lycos did (Terra Lycos has a bundle of cash in the bank,
and is not backing down from operating Lycos as a serious
business), or had it been able to maintain its grip on the
perilous-but-viable #4 position in the race for portal supremacy,
Excite might now have a future.
It must be a helpless feeling to be one of the remaining
employees of the media division of ExciteAtHome, knowing
that their bosses’ bosses are evaluating their options
and knowing that no amount of short-term "success"
in moving somewhere close to profitability is likely to
affect the ultimate outcome. Outgoing CEO George Bell strongly
hinted that ExciteAtHome's future was, simply, as a single-focus
business: @Home only. It's difficult to believe that new
CEO Patti Hart wasn't brought in with the expectation that
it would be her job to push through with a full divestiture
of the media division.
The situation very much parallels recent happenings with
the GE-owned NBC Internet and the Disney-owned Go portal,
and to some extent the fate of Go2Net following its merger
with Infospace. In Excite's case, a large utility company
(AT&T) is the decisive shareholder in a diversified
Internet business, half of which is a money-losing operation
in a line of business the parent company doesn't understand,
the online media business. The @Home half, on the other
hand, is a subscription-based, capital-intensive, quasi-utility
company with a very good product and rapid subscriber growth.
It doesn't take a rocket scientist to see that a shutdown,
and not simply an austerity regime, is in the cards for
Excite.
Last week Excite@Home announced a 13% staff reduction.
However, this understates the severity of the cuts in the
media division, since that's where most of the cuts were
made. And a glimpse at the figure for Excite Canada - a
joint venture of Rogers Media (the cable company) and ExciteAtHome
- shows how severe the cutback was on the media side: 29
of 70 employees (or 41%) are being let go.
Yes, Excite was the most tenacious survivor amongst the
portal also-rans. But that's a bit being "best loser."
Another way to look at it is that they dropped from second,
to fourth, and finally to sixth. The portal now lags behind
#5, content-rich About.com, and perilously close to #7 and
#8, Disney Internet Group and NBC Internet, which won't
even show up in the rankings by the end of this year since
they're being shut down.
Since Excite@Home is publicly traded, there is no shortage
of analysts clamoring for Excite to be "gotten rid
of." But when you "get rid of"a portal, where
does it go? I've been saying for awhile that there is still
an opportunity for @Home to peddle those eyeballs with a
long term deal to make Yahoo the default portal for @Home
cable subscribers. Beyond something of that nature, Excite
being “gotten rid of” is just that. Excite,
like Go.com and NBCi, will simply vaporize in 2001, never
to be heard from again.
There is a silver lining for consumers: @Home cable internet
service is quite good, and an increased focus on that business
is going to put pressure on other Internet access providers.
Of course, as an @Home subscriber, you'll be giving your
money to the cable company and AT&T, which is not so
different from giving it to Microsoft or AOL Time Warner.
As consumers, we don't own the big pipes, so we take our
choices where we can get them.
Iridium, anyone?
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