Infospace, the undisputed world
heavyweight champion in metasearch, has rolled out a new
search engine under the Excite Metasearch brand name.
Recall that Infospace, which also operates metasearch engines
Dogpile and Metacrawler, acquired the traffic and brand
and various other related assets of Excite.com following
this formerly grand portal's demise. In concert with iWon,
a company which in turn purchased a certain percentage of
those assets and changed its company name to "Excite
Networks," Infospace management has installed a "New
Excite Team" whose mission, according to press releases,
is to "return Excite to its former glory." Who
knew that running an Internet company was the latter-day
equivalent of running an entire civilization.
While the Excite.com site was in transition to new ownership,
a pure pay-per-click search engine (based on Overture results)
was installed by Infospace as a temporary measure. Last
week, the new Excite Metasearch came on the scene, blending
a number of the technological elements that have made Metacrawler
such a hit with some new, custom twists.
Company PR suggested this was as much a business model
story as it was a search technology story; Infospace says
it expects to recoup all of the investment in the Excite
acquisition in a quarter or two. But according to York Baur,
Executive VP of Wireline and Broadband, the search engine
rollout has something unique to offer to consumers, if not
necessarily to most so-called search enthusiasts. As metasearch
evolved, we saw sites like Metacrawler and Dogpile placing
an increasing reliance on paid results, to the extent that
consumer confidence in the quality of results waned. With
Excite Metasearch, according to Baur, Infospace is trying
"to do a better job of balancing quality and advertising."
On one hand, this balance
is positive for the user. Excite Metasearch apparently relies
on a blending of paid and non-paid search results, with
the idea being that informational queries might show fewer
sponsored results and consumer-oriented queries might show
more of these results.
On the other hand, "balance"
is a slippery concept. From an initial test drive, though,
that appears to be an apt description of the reality. My
consumer-oriented query "compare barbecues" served
up a hefty helping of Inktomi results (checked by cross
referencing with Inktomi backfill at AOL and Overture.com).
But I suspect that this Inktomi presence is merely heavy
in this case because Overture actually has no bidders for
that term (as can be verified at Overture.com). A search
for "real estate broker" serves up a blend of
results, with the first six at least being Overture paid
results.
On the informational query
"Canadian Senate retirement age," there are certainly
no bids to be found on Overture or anywhere else. Excite
Metasearch, hearteningly, lists a Hansard (transcripts of
parliamentary debates) excerpt housed at http://www.gc.ca
site as its first result, and it's obviously not just grabbing
this from Inktomi in a vain attempt to bring up Overture.
(The Hansard debates themselves prove the point that some
of these unelected senators are more apt to wander off topic,
doze off, etc. than the MP's in the House of Commons next
door.) In any case, this result was tough to map to any
of the search engines that go into Excite Metasearch results.
Clearly, it's a complex brew where particularly useful results
may rise to the top in metasearch even where they aren't
near the top in any one engine.
Baur alludes to some new ways that Excite Metasearch allows
the cream to rise to the top of the search results. One
proprietary "meta-trick" boils down to the metasearch
designers' assessments of the relative quality of the underlying
search engines. The results from one engine may be given
more weight than those from another. In addition, adds Baur,
they "look at duplication of results from multiple
providers... if a page appears in several search engine
results then it will probably rise in position in Excite
Metasearch." To some extent, this feature appears to
follow the lead of Ixquick, which pioneered the idea of
ranking sites higher if they scored in the top ten in several
different search engines. Ixquick weights each engine's
"vote" equally and ranks sites based on a "star
system."
One thing metasearch enthusiasts
will notice is the lack of any delineation of which search
results come from which engines. Infospace's goal in developing
a metasearch product to go under the Excite brand was to
"popularize metasearch to make it more mainstream,"
says Baur. Mainstream users, goes the theory, don't want
to be bogged down with detail, don't want to look under
the hood. They just want to drive the car.
The lack of clear notations about which results come from
which sources extends to paid results. Most major portals
and search destinations clearly separate the sponsored listings
from regular search results; Excite Metasearch makes this
separation invisible to the user. To some of us, that seems
dishonest. To be sure, Excite Metasearch's claim that results
are customized to show fewer paid results for informational
queries seems to hold up under scrutiny. Then again, if
you type an informational query on a pay-per-click search
engine like Overture.com, you'll get non-paid Inktomi results,
so this isn't such a tall order to fulfil. Inktomi results,
of course, are indirectly influenced by a paid inclusion
model. Pure search results are getting harder and harder
to come by no matter where you turn.
The fact is, the market for
Internet search is divided into two worlds: that of search
enthusiasts and purists, and that of the broader consumer
market. On portals like Excite, you find a lot of people
who essentially use the Internet for fun and diversion.
The latter group may be discriminating about search quality,
but only to a point. And it must be acknowledged that this
latter "world" is larger than the small world
of search engine purists.
It was this separation (loyal search engine purists vs.
the rest of the world) that led AltaVista to set up a special
site called Raging Search to cater to its enthusiast audience,
while moving forward to make AltaVista.com more mainstream.
(This didn't work, since AltaVista was the brand that the
loyal enthusiasts identified with, and continued to want
to identify with.) And it may drive Google's decisions in
the future: Google may in the future be willing to deploy
one style of result (blended paid and non-paid results)
for big consumer portal partners, while holding the line
on Google.com, sticking with "pure" search results
and clearly delineated ads off to the side. Time will tell.
To me, the Excite Metasearch
story still looks like a business model story; a successful
investment by Infospace in a known Internet brand name at
a discount price. But there is nonetheless some innovation
and no small passion for relevance under the hood. Excite
Metasearch results look nothing like Metacrawler or Dogpile
results, even if they leverage the expertise and core technologies
involved in producing those award-winning metasearch engines.
"The New Excite Team" has been busy.
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