While researching this feature
on Infospace’s recent contributions to the metasearch
space, I decided to reacquaint myself with Metacrawler's
advanced features. Not a bad idea considering how things
have changed. The current media obsession with corporate
wrong-doing has found its way into the search field. If
you believe everything you read, you’d probably think
that there is absolutely no way to use a cool Internet search
tool without being bowled over with paid advertising. Not
so.
For example, I tried a search on queries like "paleontology"
and "pterodactyl" on a few different versions
of Infospace’s metasearch. First, I used Webcrawler,
which offers a version of Metacrawler results. The results
I saw were mostly non-commercial in nature. In addition,
Webcrawler has been relaunched as a "no banners, no
buttons, no pop-ups" search site. The reduction in
clutter is welcome, but some won’t be happy with the
fact that some of the search results are sponsored listings
not clearly demarcated from non-sponsored listings.
I tried the same search on Metacrawler and got a good overview
of the topic. Results which appeared in all of the Inktomi,
Google, and Teoma/Ask Jeeves indexes were ranked high on
the page. There was only one sponsored result at the top
– but of course this illustrates the fact that so
much keyword inventory has still gone unsold to advertisers.
Only one advertiser is paying for the keyword "pterodactyl,"
and only on Overture. A company called edinos is paying
a mere one penny per click for this ad! I’d guess
they’re doing well.
Metacrawler can do even better than this for an advanced
user. Because we’ve been lulled into the above-mentioned
media obsession with corporate wrongdoing, it’s been
easy to assume that Metacrawler doesn’t offer its
old strengths – but it does. If you want, for example,
to customize your metasearch so that only Google and Teoma
results appear, you can easily adjust and save your advanced
settings. Or if you want to query all major directories
and free-to-submit spider indexes plus all major paid inclusion
indexes, but leave out sponsored listings from Overture
and FindWhat, you can do this too. For me, the Teoma plus
Google search was satisfying. It was a bit like just using
Google, but coverage was slightly broader. Whenever you
put several major indexes together, you’re likely
to get additional coverage, which is why metasearch can
offer an advantage over using a single engine like Google.
There is no question that the metasearch sector has faced
big challenges. For one, there are seemingly fewer major
indexes to include in a search. Excite Search, formerly
a staple of most metasearch engines’ results, went
the way of the dodo after the bankruptcy of Excite@Home.
The brand was bought by Infospace, which discontinued the
already-dead-anyway Excite Index and replaced the results
with Overture sponsored listings. Shortly thereafter, Excite
Search was relaunched as a metasearch engine, using results
generated from a custom version of Metacrawler.
Essentially, then, Excite Search is now a more commercialized
variant on Infospace’s flagship Metacrawler. Of course
this means metasearch engines like Metacrawler (and, er,
Excite Search) no longer have Excite Search to include in
their results. The same goes for numerous other formerly
vibrant search engines like Infoseek.
For those of you who still don't know what metasearch is
(86% of consumers do not currently know what it is, but
when it is explained to them, 84% find it "valuable"),
it's a way of searching several different search engines
or databases and presenting the results in a convenient
format. The world leader in metasearch is Infospace, which
has long been proprietor of Metacrawler. It also owns Dogpile,
Webcrawler, and Excite Search. All four properties offer
metasearch, presented in different formats and under different
brand identities. One of the drawbacks of metasearch in
the past couple of years has been an increasing tendency
to stuff the results with sponsored listings, a trend which,
confesses Richard Pelly, Infospace’s VP and General
Manager, Search, contributed to the decline in public confidence
in the search experience on Metacrawler and Dogpile. Although
paid listings are still a significant part of Infospace’s
overall mix, they’ve reversed course to some extent,
making a conscious effort to reduce clutter and show advertising
only where it’s relevant. Advanced searchers will
never want to be buried under Dogpile’s avalanche
of sponsored listings. But at least Infospace has thrown
them a bone with a banner-free Webcrawler and advanced settings
on Metacrawler.
York Baur, the company’s Executive VP of Wireline
& Broadband Services, laments that the press "and
Ralph Nader" have constructed an "artificial divide
between a paid result and a ‘spidered’ result."
Infospace believes that consumers should see relevant results
whether they are paid or non-paid.
The technology behind Metacrawler has been beefed up partly
in order to address search queries on either side of the
"divide," leaving one to question how artificial
this divide really is. The first thing Metacrawler does
before returning results, explains Tasha Irvine, Infospace’s
Product Manager, Search, is to decide whether a query is
more likely to be commercial or non-commercial in nature
based on large proprietary keyword lists. This determines
the "mix" of paid versus non-paid results. If
an inquiry is for "real estate in denver," more
Overture and FindWhat results will be shown. If it’s
for "paleontology," the number sponsored listings
will be less, and they’ll be shown further down the
page.
Much has been made of the technological breakthroughs and
"under the hood" computing power that has allowed
spidering engines like Inktomi and Google to outdo their
contemporaries. Irvine makes it clear that Metacrawler’s
lead over competing metasearch engines is also partly buttressed
by high-powered technology. Speed is a huge issue for metasearch
engines; querying multiple databases and returning aggregated
results takes time. And when users press their browser’s
"back" button, typically the same page needs to
be generated and it may not be from a cache. Slow metasearch
services, therefore, aren’t very user-friendly.
Contractual relationships also set Infospace’s metasearch
engines apart from the competition. According to Infospace’s
Baur, Infospace is the only metasearch provider that has
a contractual arrangement with Google to include the Google
index in its metasearch. "There have been questions
about whether metasearch is legal," says Baur. "Our
view is, as with any grey area relating to Internet copyright,
it depends on how you do it. We have signed agreements with
several major search companies." This special access
not only means that Infospace’s metasearch is authorized;
it also allows it to work faster and more reliably.
The decline of early-adopters’ interest in metasearch
– and if that trend continued, its potential extinction
– has has been fueled not only by an excess of paid
results in the mix, but also by the erosion of the former
raison-d’être for metasearch: the premise that
a number of distinct, vibrant, non-paid web search indexes
exist and that metasearch can "query them all"
to save time and to help in comparisons. The dominance of
Google has led many consumers to assume that Google is all
they need; in some way, that Google is search much as eBay
is auctions and Amazon is books. Few consumers do a "meta-book-store"
search. Little is heard anymore about services like AuctionRover
which used to query several auction sites at once. Could
a similar phenomenon be happening in the search space now
that Google is ascendant?
According to Irvine, Metacrawler has had to change constantly
to reflect the state of the search industry, and it will
continue to do so. In recent months, it has added FAST Search,
changed its relationship with Ask Jeeves, and, reluctantly,
removed Wisenut. "We have a number of tests that we
require our search partners to pass," says Irvine.
"One criterion is that they can handle the high volume
of queries we send them. Wisenut, when we first partnered
with them, was a small company and got overwhelmed. Their
systems couldn’t handle the load." In short,
Infospace is always re-evaluating the mix of search results
that go into its metasearch.
When Google’s halo effect wears off, the current
environment of "single engine dominance" may change
again. Metasearch could catch on again as consumers realize
that one search engine can’t do everything for them.
The re-emergence of metasearch depends in large part on
search enthusiasts finding it useful again. Tens of thousands
of university librarians, elementary school teachers, and
other research experts have a big influence on the adoption
of cool tools by students seeking information to write papers,
and ultimately, to perform other types of job-related and
lifestyle-related searching. Thus the importance of managing
the delicate balance amongst different forms of paid and
non-paid listings: experts won’t recommend a tool
if it’s too blatantly commercialized.
Stories claiming a 19th-century sighting of the once-mighty
pterodactyl were probably hoaxes. Metasearch, on the other
hand, has merely been hibernating but remains very much
alive. As long as metasearch product developers have the
genetic code of a variety of ingenious and powerful search
tools at their disposal, it seems inevitable that future
generations of metasearch will fly high.
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