The techniques of search engine
optimization (or "SEO") consultants have frequently
appeared to outsiders as something akin to alchemy. The
SEO bag of tricks has often consisted of rather questionable
methods of exploiting unexposed elements of search engine
algorithms.
The industry of professionals that are concerned with the
positioning of web sites in the results of queries in search
engines and web directories has not yet found its comfortable
role in the web design community. The lack of a settled
name (SEO - search engine optimization, SE - marketing,
SE - promotion) for the profession is perhaps both a reflection
of, and a cause for, its uncertain identity.
SEO techniques have proven to have an extremely limited
lifespan. The debate over the continued usefulness of meta
keyword tags, sparked by a recent Traffick article, seems
to acknowledge that SEO keyword services will no longer
be needed. The question becomes ever more pertinent, just
what exactly is the role of SEO?
Just as the Search Engine Optimization service industry
has had to constantly recreate itself in response to the
constant evolution of search engine technology, it must
now adapt itself to the recent developments in the web industry,
namely the emergence of a relatively stable set of web standards
and design conventions.
SEO strengths
Insofar as the SEO community is more closely associated
with the marketing industry, it brings a welcome focus on
the end-user. This marketing background enables SEO consultants
to better identify target audiences, understand market segmentation
and generally raise awareness of the importance of thinking
about who the audience is when designing a web site.
Although the bottom has fallen out of the online marketing
industry, in terms of managing banner and other placement
campaigns, the growth of placing advertisements based on
keywords in search engine results (e.g. Overture, Google
Adwords, Espotting) has created a new mini-industry that
only the SEO community is positioned to truly manage.
It is, however, the obsession with the mysteries of search
engines and their algorithms that created this community
and which will sustain it. The number one source of traffic
to web sites is, and will remain, search engines and directories.
Understanding the inner workings of search engines, analyzing
log files, and putting that knowledge to work in the design
and construction of web sites is an essential ingredient
for the commercial success of any web project.
The evolution of web design
Given the current economic climate, designers can no longer
indulge in their personal flights of fancy, but rather,
every resource invested in a site must be justified for
valid business reasons.
In recent months, a growing and vocal segment of the web
design community has begun to espouse a design philosophy
that heralds the importance of adhering to emerging standards.
There has been a convergence towards a number of standards
and best practices, including the relatively stable latest
versions of HTML/XHTML/CSS issued by the World Wide Web
Consortium (W3C), usability design patterns and web accessibility
guidelines.
The pro-standards design philosophy has certain ideological
and aesthetic roots, as this approach to design has a tendency
towards simple yet elegant structures. A collection of sites
that share this philosophy can be found on the Minimalist
Web Project. However, an indirect consequence of following
web standards has been the creation of sites that perform
very well in search engine results.
As designers need to justify their choices to business
decision-makers, redesigning sites according to the new
standards can be defended on the grounds of improved performance
(pages tend to be much smaller, thus reduced server load),
better usability, ease of maintenance, and the ability to
deploy content to multiple platforms. But one of the most
important reasons remains the fact that by optimizing the
site for search engines, the redesign can contribute to
greater traffic.
The recent redesign of the Wired web site (see this Wired
News article describing the redesign) has been hailed as
a validation of this approach by one of the Internet industry's
bellwethers.
SEO's potential new role
It is clear that the management of online marketing campaigns,
whether in the form of traditional banner campaigns or Overture-type
account management, will remain a necessary and useful industry.
If the Wired example is indeed a sign of things to come,
then we will see more and more redesign projects improving
the structure and code of web sites according to the new
standards, with search engine optimization as one of the
primary goals of the project.
Knowledge of marketing principles will enable the SEO consultant
to intervene in the redesign process in a way similar to
the "Business Analyst" role, who is responsible
for identifying business objectives, target audiences, brand
positioning and functional requirements.
However, one of the main focus of SEO techniques has been
site content, and in this regard, the SEO consultant's role
overlaps more and more with the "Information Architect".
Just as many members of the SEO community come from an advertising
and copywriting background, the IA community is populated
by a large number of people with a background in Library
and Information Sciences.
Information architects focus on the structure of content
within a page, in terms of titles, headings and labels and
they create navigation frameworks and overall site architectures.
Finally, they are also specialized in the creation of classification
systems, which will likely increase in importance as additional
standards emerge (e.g. Dublin Core for metadata) in the
wake of further developments in the many XML initiatives.
Until now, the search engine optimization community has
been largely disconnected from the web design community,
intervening only after a site has already been developed.
As site optimization with an eye towards indexation within
search engines becomes part of the mainstream of web design
projects, SEO will need to find its place within the design
process.
The recent emergence of a community of interest of web
design professionals interested in supporting web standards
and best practices has provided an ideal moment for the
SEO community to engage itself in the web design process.
Resources
Web Standards
- W3C - The World Wide Web Consortium is the organization
that coordinates the development of the many web standards,
such as HTML, CSS, and XML.
- WaSP - The Web Standards Project is a coalition that
has long lobbied the browser manufacturers to adhere to
web standards.
- A List Apart - A great source of information on techniques
for applying this design approach, and who push the boundaries
of using web standards.
Usability
- Jakob Nielsen remains the reference.
- Usable Web is a directory of usability resources.
- Usability.gov is a case study in how the U.S. National
Cancer Institute created a "usable, useful and accessible"
web site.
Accessibility
- The W3C are also home to the Web Accessibility Initiative,
which provides essential guidelines on creating to visitors
with vision and motor disabilities.
- Dive Into Accessibility is a step-by-step guide to
implementing web accessibility guidelines.
- Jim Thatcher's site also contains a useful tutorial
and additional resources.
Information Architecture
- Peter Morville and Louis Rosenfeld's book, Information
Architecture for the World Wide Web, has just been issued
in its second edition.
-
Info-arch.org is the platform for the IA community of
professionals.
-
IAwiki is a collaborative environment and directory for
the IA community.
-
Boxes and Arrows is an excellent online journal that examines
the professional issues facing information architects.
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