Something strange has been
happening to the owners of web sites lately. Maybe it's
been happening to you. They're getting traffic without even
trying.
Viewed from the experiences many webmasters have had in
the short history of the game of marketing one's web site
to the search engines, this seems somehow wrong. Out of
whack. Shouldn't victory come to those who work the hardest?
Amazingly, the opposite is often true. That could mean,
unsurprisingly, that victory awaits those who work smartest.
Of course, the current state of the search engine marketing
game is still not great. In many ways, webmasters are continuing
to put in a lot of unrewarded effort. When it comes to the
Excites, the Lycoses, and yes, even the AltaVistas of this
world, you can beat your head against the wall and optimize
until your face turns blue, and yet it never seems to translate
into more than a couple of hits. That's never seemed fair,
and it still probably isn't. But life isn't fair. The fact
that in the past one could expect one's site traffic to
be roughly proportional to the raw effort one put into optimizing
the site for search engines doesn't change the fact that
today's reality is much different.
And now there are those galling folks who are getting traffic
without trying. Maybe you're one of them. If not, believe
me, you want to be one of them. There is only so long anyone
wants to beat their head against the wall. Too many of us
got burned out doing just that during the .com gold rush.
When I wrote a series of articles on evolving search engine
technologies in the spring of 2000, the idea was already
in the back of my mind; the idea, that is, that good sites
would be rewarded with more visits without having to go
through all kinds of contortions figuring out what each
search engine's secret was. I was particularly impressed
with Google, because its attempt to objectively measure
a site's reputability meant that in the future, the "secret"
to getting traffic is more or less exactly what the Google
brass tell us it should be: "build a great site that
people like." (I hope I don't need to tell you that
a flashy site doesn't equal a "great site." File
that one under the 1001 Lessons Learned from the Dot Com
Boom.)
I was also intrigued by the concept behind Direct Hit -
the idea of measuring a site's popularity relating to certain
keywords by tracking user activity after the user finds
the site in the search results. The technology still doesn't
work well - the chicken-and-egg problem is one stumbling
block for sites which have yet to be noticed by any but
a few surfers - but the idea is important. Today, Yahoo
lists "most popular" sites in some of its directory
categories, though it's difficult to know how they measure
this. And AOL reportedly uses user tracking. After all,
AOL users are a captive group, and their actions can be
followed by AOL. Web sites which are being found by AOL
users on AOL Search might move up the search rankings if
the user tracking shows a particular site to generate repeat
visits, long stays, etc. Of course we'll never know for
sure how they track it. It's based largely on rumor - pieces
of facts put together by some astute observers of what AOL's
been up to of late.
The primary place that many webmasters are getting traffic
from "without trying" is Google. Google isn't
tricked by very many clever search optimization techniques.
Its algorithms try to measure reputability and topical focus
by using a link analysis of the entire web. Most of us now
know this. But few of us realized just how low-maintenance
the promotion of our site could be. Not only don't you have
to submit every page of your site to Google, it is such
a voracious indexer that many pros recommend that you not
submit your pages once Google is aware of you.
The situation with AOL is heartening, also. Speaking from
personal experience, in the past we've tried and tried to
figure out how to get better rankings and more traffic from
AOL Search. At some point, we stopped trying. In spite of
this lack of effort, in recent weeks we've noticed that
our site is ranked very highly on very popular keywords
(one of them is Yahoo). Need I remind you that this is free
traffic? Yes you can and should get AOL users' attention
by paying for GoTo keywords, but in this case, people are
coming to our site on a search for "Yahoo" - and
we're not paying a penny for the traffic. This is search
engine optimization at its best. Only one problem with that
last statement... after doing all the required work a long
time ago, we haven't done any "optimization" to
merit these recently improved rankings! We assume that AOL's
user tracking is working as it should - allowing frequently-used
sites to rise up through the ranks, and less-travelled,
infrequently-updated, "near dead" sites to trickle
down the list.
So what am I trying to say? That you shouldn't do anything
to promote your site? No. But if you do the "right"
things at the outset, you will basically have to stop puzzling
over what to do from week to week. The "right things"
today are different from what they were several years ago.
If you've got a good site, or even just a narrow topical
or e-commerce site that is somewhat unique in its niche,
I believe that there is a strong chance that you will be
getting more search engine referrals without doing anything.
The two keys that will help you in this effortless effort
are (1) the fact that engines are trying to use "off
page factors" such as link analysis and theme analysis
to determine rankings and relevancy; and (2) the increased
use of user tracking to boost sites which seem to have a
consistent following on given keywords.
Of course, reputability and popularity don't just "happen."
Many well-known "spontaneous" moments have been
orchestrated to a much greater extent than many realize.
Most people know of Marilyn Monroe's dress billowing up
in the The Seven Year Itch. But the signature popularity
of the moment was orchestrated before the film was ever
released. A large crowd gathered (not spontaneously but
rather created by the studio's publicity department) to
watch Monroe do takes of the scene in midtown Manhattan.
The high-flying photos (higher than appeared in the movie)
made the newspapers, and the film was a big money-maker
for the studio. The impression created was that a large
crowd was transfixed by the unfolding event, but the financial
success of the movie was no accident. Marilyn's movie studio
got a lot of bang out of relatively few bucks, albeit with
Marilyn herself to add sizzle.
Along the same lines, it's not a stretch to suggest that
reputability and popularity are fairly strongly correlated
with a web site's budget, or in some cases, the presence
of a strong existing brand. The real question is, if you're
going to set a budget to give fate a push and get your site
up into the ranks of the "reputable and popular"
sites that the search engines want to reward, how do you
allocate that money? Are there shortcuts? What is the least
amount of money you can spend and still achieve the results
you're looking for?
The creation of a "spontaneously reputable and popular"
web presence can be broken down into five basic principles:
- Pay the bribes (at least some of them). 1.a. Corollary:
don't feel compelled to pay for too much traffic. You
can get away with a basic minimum of "search engine
and directory bribery."
- Get in people's faces... any way you can, especially new
people who might become regulars. Yes, Virginia, you must
advertise. Even if you need to sell the family dog, and
eat his food for a few weeks, to pay for an inexpensive
campaign.
-
Blow up a dress. Consider publicity stunts, tricks, and
guerrilla tactics, but use sparingly and at your own risk.
-
Manufacture reputability. Get links into your site from
highly impressive, reputable, outside sources. Newspapers,
even.
-
Install a moat. Understand that many of the pathways to
free traffic are "grandfathered." Figure out
how you can win an advantage over competitors by hooking
into traffic streams that will in the future have prohibitive
costs attached to them. Barriers to entry are better when
you're on the good side of the barrier. Many of you are
already on the "good" side of the "moat."
It gets tricky - and expensive - if you're not.
Breaking it down in this manner will allow almost any
business to self-promote according to their budget. #3
above can actually be the cheapest method, but it also
carries with it the most risks. It also probably doesn't
work very well unless you have a base of credibility built
on the other four principles, which all cost money. But
given the potential spillover effects of a deployment
of strategies 1, 2, 4, and 5, they are surprisingly inexpensive
means by which to establish an ongoing traffic stream
for most any web site. And the beauty of deploying these
methods is: by next year, you'll be getting traffic without
trying. You might be getting so much free traffic that
you'll be calling AOL's and Google's offices to thank
them.
Traffic without trying, I think we'd all agree, is better
than trying and trying, and not getting traffic. |