Dashed domains offer a big
target for proponents of a purer web marketing. They float
there broadside in the SERPs, overshadowing the sleeker
domains, just begging for a pot shot. You'll find eager
takers on any major SE forum or blog. Disclosure: yes, I
am responsible for some dash-intensive domains. Opinion:
why would a serious search marketer not experiment with
a potentially fruitful technique? But beyond any real or
perceived benefits, dashed domains are worth pondering for
what they can reveal about marketing via search.
Origins
Yahoo! created this monster, if a monster it is. Blame them
for a search algorithm based solely on the content of the
search listing and not on the web site in question. Further
blame them for leaving only one element of those listings
in the direct, unalterable control of the webmaster or marketer:
the domain name. Yahoo!'s editors could edit all the flowery
marketing copy out of your description, but they couldn't
touch your "buy-flowers-here.com" domain without
defeating the purpose of a directory.
You can also blame them for their word-matching algorithm.
It seems to only recognize words embedded in domains as
separate words when the words are delimited somehow. A dash,
an underline, a dot. "Buyflowershere.com" didn't
match a search for "buy flowers"; "buy-flowers-here.com"
did. So what was a web marketeer to do, especially when
Yahoo! was the Google of its day?
And it still works… maybe even better than before
Remarkably, both of these preconditions for the dashed domain
scourge still exist today. Even the Google directory still
appears to match only on delimited words. Google's directory
SERPs bold your search terms in the displayed snippet, and
the bolding only shows on delimited words. This bolding
may just be a visual cue to the searcher, completely independent
of the workings of the search algorithm, but this appearance
alone suggests the value of dashed domains to many online
marketers.
The value of these supercharged domains was highlighted,
ironically, when they almost lost their value overnight
in October 2002. Yahoo! de-emphasized its directory in favor
of Google's crawler results, and in so doing effectively
pulled the plug on hundreds of sites that depended on those
dashes for their traffic. Sites with long Yahoo!-optimized
domains went from thousands/week in revenue to pennies overnight.
But other sites with dashed domains continued to flourish:
sites that had gotten their dashed domains into Google's
crawler results, where they benefited from Google's link-friendly
ranking algorithm. By packing keywords into your domain,
dashed domains guarantee that any links to your site will
front-load Google's index with your most important keywords
in close proximity to your link. My "buy-flowers-here.com"
listing on Yahoo!'s directory still smells sweet since it's
letting Google know both where I am and what I am. I'm at
buy-flowers-here.com and I'm about buying flowers. There
is active debate on Google forums about how much benefit
keyword-packed domains offer. But there is enough evidence
to suggest to many that it's worth it to dash their domains.
And what of searchers?
Perhaps the biggest continuing benefit of dashed domains
is to the human searchers in the search equation. Remember
them? Undashed multiple word domains are unnatural and unsightly.
They are the norm only because computers didn't used to
like spaces in file names and paths. Web geeks accept them
because we've gotten used to them. But imagine how odd the
convention must still seem to first time web users.
Dashless domains are so pre-sliced-bread. If a searcher's
brain happens to scan my undashed domain as "buyf-lower-sheres",
she's lost to me as a customer. I personally find my eye
lands on strong word-like clusters in the middle of a domain
and parses out from there. So my new hosting company becomes
"futu-request" and a Sunday in January is transformed
into an avian wonder: "superb-owl".
Next time you're scanning a search result page (for keywords
other than your own!), take note of how quickly your eye
skips over anything it cannot instantly parse. There's every
chance your brain is disregarding as visual noise plenty
of undashed domains while picking out individual words—and
your target keywords—from space delimited content
and dashed domains. Dashing a domain is the sliced bread
of web marketing, as good for searchers as for search engine
ranking.
Pass the Crown Royal
Dashed domains may also be "the nude in the ice cubes"
of internet marketing. Think of your Adword tile in the
middle of seven others. Think of that searcher's mouse sliding
down the right margin until something clicks. He might not
even know what clicked or why. How much time did you spend
honing the description copy, trying to fill it with trigger
words, only to have it displayed in tiny grayed-out type?
Wouldn't hurt to have a few extra keywords in the domain
name—green and a few points bigger—to lure another
click onto your site. Repeat that hundreds or thousands
of times a day or month.
With those extra delimited keywords, will your ad be just
that much more likely to register a connection in the searcher's
brain? If not subliminally then maybe just not quite liminally.
Just enough to produce more clicks from more customers your
ad clicked with. Enough to bump your conversion rate up,
and your ad up the column with it? Perhaps. Definitely worth
considering, especially if you don't have the resources
of the folks behind the tiles above you.
Branded or dashed?
Indeed, for many web marketers, from dot-com entrepreneurs
to small businesses venturing on-line to affiliate site
hobbyists, it's really an issue of resources. Building a
brand simply isn't an option. They don't have the time to
associate a catchy made-up name with some feel-good concepts.
Especially not when people might feel just as good about
them simply knowing what they do. "Buy-flowers-here.com"
ain't sexy, but you know what you're getting—arguably
even if it turns out to be an affiliate site.
Perhaps this is where some of the ire against dash-dash-dot
domains comes from. It's the little guys without their branding
agencies and with only with their do-it-yourself search
marketing who have the most to gain with dashed domains.
With a little cleverness and a dashed domain, they can jostle
in beside the big names in the search results. So what of
brand in a world of search?
The web is becoming more like a flea market everyday. Your
listing on a search engine page—directories especially
but also crawlers—is like your stall on a market aisle.
You arrive early to claim a spot, but your location may
change week-to-week. And when you don't move, even your
most loyal customers may have trouble re-finding you in
the maze.
The searcher's experience of searching, finding and acting
(buying) is becoming more and more seamless. And the process
seems to be less frequently mediated by a typed URL. In
the melee of the search flea market, a dashed domain that
simply names what you are may be more valuable than a branded
domain. Sure, brands are easy to remember and type into
a browser. But at what cost, when even those who start with
a brand in mind are as likely as not to enter it in a search
engine rather than the location bar?
At their heart, dash- and keyword-rich domains are an acknowledgment
of the primacy of search. They may be untypable and unrememberable,
but who types a domain any more? Besides the big brands
maybe. For everyone else, there's search. Dashed domains—in
their use and in the complaints against their use—are
an acknowledgement that you can make it on the web today
without anyone but you ever typing your domain.
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