| Perhaps more than any other
business discipline, marketing is plagued with well-intentioned
people who sometimes give questionable advice. That's because
some people giving the advice do not fully understand what
marketing is all about. Most think it's about sales or advertising
or distribution. Very few understand that sound analysis
forms the true foundation for the profession.
Whatever the reason for bad advice, an important question
remains: How does the earnest marketing professional steer
clear of junk tips and tidbits and find the golden wisdom
that can really make a difference?
Below are three important tips to help you toward this
end.
TITLES DON'T GUARANTEE KNOWLEDGE
Many marketing authors are featured in some glossy magazine
or have been paid thousands to speak for 20 minutes to an
eager crowd wearing khakis and polo shirts. The implication
is that publication or position as a public speaker signals
that the author will give sound advice. However, don't assume
that wisdom flows from such distinctions.
Excellent marketers learn and understand the discipline's
fundamentals, and then practice them in the field. Such
best practices live independent of a person's background.
I have seen countless examples of executives or consultants
who preach marketing while fully ignoring the fundamentals
that bring meaning and effectiveness to the profession.
Backgrounds, accomplishments and degrees are great. But
don't mistake them forwisdom or good advice. Listen to what
the person is saying and its validity from there - not from
the letters following his or her name.
LOOK FOR FRAMEWORKS AND EXPECT NO ANSWERS
The March issue of Business 2.0 features an article titled
"Seven Winning Business Strategies for the Long Haul."
Hear me now: There's no such thing as seven winning business
strategies for the long haul. The title is simply hype written
to lure readers.
No part of business-- neither finance, accounting or, least
of all marketing-- can be summed up in bullet points. Rather,
business is a process that varies with each industry and
with each business within that industry. The moment a business
thinks in terms of pat rules and strategies is the moment
it starts its own death spiral.
Good marketing advice teaches you to analyze your business
or industry and from there derive your own conclusions and
strategies. Every business has its own unique strengths,
weaknesses, competitors, relationships with suppliers and
buyers, and barriers to entry and exit. Embrace frameworks
for analysis, not answers that worked for one firm but may
not work for yours.
IT'S ABOUT ANALYSIS
A recent article in the business section of the Los Angeles
Times featured an interview with a branding consultant.
The reporter asked the consultant what the first step should
be for anyone looking to brand his product.
The consultant said that the first step is - get ready
for this - choosing a name.
A brand name is important, no doubt. But it's not the first
step for anyone involved in a branding decision. Any credible
marketer knows that all marketing begins with analysis -
analysis of the customer, the company itself, and the competition.
Choosing a name is merely one of the myriad marketing tactics
that follows long after the analysis is complete.
This "consultant" failed to recognize that analysis
allows you to choose a product name that leverages your
company's strengths and permits brand extensions in the
future. Unless it is rooted in the analysis of a specific
firm, in a specific industry, facing specific competitors
and customers, you might be left holding a bag of pyrite.
Remember, real gold comes from good mining-- analyze first.
|