| The acceptance
of Email as a legitimate distribution method for corporate
commuications has created new opportunities for transmitting
press releases. But marketers need to know the rules for
making best use of this resource, or risk wasting it altogether.
An e-mail press release has some subtle but crucial differences
from its traditional paper counterpart.
AVOID AUTOMATIC DELETE
A badly formed and formatted Email press release can often
mean the recipient hits the delete key before even attempting
to read it. Too often, companies simply take the release
they originally created for paper distribution, cut and
paste it into an Email message, and let it fly. This is
a wasted opportunity.
Here are some tips for making your Email press release
as effective as possible.
First and foremost, never spam or send untargeted mass
mailings of any type. Automated PR is an oxymoron. Think
about it, know your audience and respect them. Don't be
too friendly, nor too formal.
Second, recognize that you need to make your release as
reader-friendly as possible. A great number of Email software
packages exist, and each recipient may have a different
one.
Some Email packages let users change the font my e-mail
is displayed in, as well as the font I compose in. That's
great if you have bad eyes, but this also means that a press
release I read in each of these Email programs looks remarkably
different, and probably different from how it looked to
the person who composed it.
USE STANDARD FONT
To help bring consistency to your releases compose them
in the standard Courier typeface in 10-point size. Then,
type only 60 to 65 characters per line, hitting the return
key to begin each and every new line.
Not hitting the return key can result in a "runaway
line" that goes beyond the right margin of your e-mail.
This is common for users of Pine and Unix mail, which won't
always automatically wrap your text.
While some feel it's advisable to include a line of text
in parentheses advising recipients to set the font of their
e-mail software to Courier 10 point for best reading, I
now disagree. Don't make your readers change their settings
for your press release. And don't tell them too either.
It's rude.
Third, include the right type of contact information. Usually,
a press release has a contact person and phone number for
more information. In an e-mail press release, you need to
also include the Email address for the contact person and
the URL for the company Web site.
INCLUDE THE URL
Include the URL in a prominent location, also on its own
line. I once received an Email press release that went on
and on about a new Web site, but they forgot to include
the URL. Another had the URL in a long line of text that
made it tricky for me to cut and paste in my Web browser.
And don't leave out the http://www prefix, as without it,
Email programs don't know it's a URL and don't make it clickable.
See below
www.ericward.com
http://www.ericward.com
One is clickable, one isn't, and all because of the http://www.
Now imagine you are an editor or reporter who receives
50 such press releases a day, most of them badly formatted
and not user-friendly. It becomes easy to see why the delete
button gets heavy use.
BE DESCRIPTIVE IN INTRO
Finally, use a descriptive subject line in your Email.
This is the first thing most of us see when we open our
mail, and more often than not I choose which Email I read
by the content in the subject line.
Don't simply type "Press Release" on your subject
line. Check the sample subject lines below, and see which
one you'd be more inclined to read.
Subject: MoMA Press Release
Subject: Museum of Modern Art Launches New Web Site on
Monday
Some might argue that by telling too much in the subject,
you risk having editors delete it. But the editors who don't
want your news release won't be fooled either way, and this
way it will reach the ones who do need it.
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