FACT: Selling is the only
profession wherein your potential earnings are beyond what
95% of the world's population could ever earn -- but only
if you know how to close the sale.
Selling is a wonderful profession.
But oftentimes, because it is difficult to become successful
in sales, it is also considered one of the toughest professions
in the world.
As a salesperson, you need to be thankful
that making the sale is so difficult, because if
it were easy, the field would be flooded with amateurs --
and the amount of money you could
earn would be greatly reduced. Your job is to find
ways to make the sales process easier
so that you can become one of the
highest paid people in your field -- if not the world.
The Major Challenge in Selling
Closing the sale is perhaps the most stressful
and challenging part of the sales process. This is where
the rubber meets the proverbial road.
Hi, I'm Brian Tracy -- and there are secrets I know that
can unlock the real firepower
that lies dormant in your very own selling skills -- and
these secrets will change the course of your sales career
forever. I’m going to reveal 3 closing secrets that
can easily triple your sales
in the next 90 days.
You may have heard about my high-powered sales seminars
attended by approximately 400,000
men and women each year in 23 countries -- or perhaps
you have come across one of my 16
best-selling books or 300 learning programs.
The 3 killer secrets that I'm about to reveal are key
excerpts from courses I've taught to salespeople
all over the world. Many of the sales professionals who
have learned these secrets have gone on to become the biggest
money-makers in the sales industry. If you master
these lessons, and practice them faithfully, I guarantee
that you will be far ahead of the pack.
Killer Closing Secret #1: The Preference
Close
The first technique is the Alternative Close -- also called
the Preference Close. It is based on the fact that people
like to have choices. They
don't like to be given what may sound like an ultimatum
to either buy it or not buy it.
To apply this technique, you simply structure
your close by saying, "Which of these would
you prefer, A or B?"
With the alternative close, whichever one your prospect
customer selects, you would make
a sale either way. You should always try to give
the customer two choices. Even if you are selling a single
product, you can give him two choices with regard to payment
or delivery, for instance.
For example, "Would you like this delivered to your
office or to your home address?" "Will that be
MasterCard or Visa?" "Would you like the ATM 26
or the ATM 30?" And so on.
Killer Closing Secret #2: The Secondary
Close
The second closing technique is the Secondary Close. This
is extremely popular. It is
a way of helping your customer make a big decision by having
him make a small decision
that assumes the big decision. Instead of asking the customer
to go ahead with the product or service, you ask a question
about a peripheral detail,
the acceptance of which means that he
has decided to buy the larger product.
For example, you could ask, "Would you want this shipped
in a wooden crate, or would cardboard be all right?"
"Would you like us to include the drapes and rods in
the offer?" "Did you want the standard rims or
would you like the customized racing rims on your car?"
In each case, if your prospect agrees to or chooses the
smaller item, he has indirectly said,
"Yes" to the entire offering. People often
find it easier to agree to small details than they do to
making a larger commitment. That's why this is sometimes
called the Incremental Close, where you obtain commitment
bit by bit to the entire offer.
Killer Closing Secret #3: The Authorization
Close
The third closing technique is the Authorization Close,
which is often used to conclude multimillion-dollar
transactions.
Here's how it works:
At the end of the sales conversation, you simply ask if
the prospect has any questions or concerns that haven't
been covered. If the prospect has no further questions or
concerns, you take out the contract, open it up to the signature
page, place a check mark where the prospect has to sign,
and push it over to him saying, "Well then, if you
will just authorize this, we'll get started on it right
away."
The word "authorize" is better than the word
"sign" because it is less
threatening. A check mark
is better than an X. Offering to "get started right
away" is better than sitting there hoping for the best.
However you do it, be prepared to ask
for the order in whichever way seems appropriate
at the moment.
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