The single most important activity
you can do in your small business is create a unique marketing
strategy and plan. When was the last time you saw a company
marketing themselves in an outrageous way? In this day and
age it looks like everyone has read the same book on marketing
– and sorry to say – that book doesn’t
work!
What does work – is a little creativity, a little
personality and a lot of effort to make yourself so different
from your competition – that there is no real competition.
1.What crazy stunts could you do
to get free media publicity? What type of outrageous
challenge could you post to the public (ie give me 30 days
and we will change your life, your business, your appearance
etc…) Alternatively, go get a Guinness Book Of Records…
find something that is remotely related to your business…
and design a new record you are going to create –
the media will love you.
2.What’s your stadium pitch?
Imagine this...you have been given the chance to do a 60
second presentation to 50,000 people in a stadium. Just
as you walk out to start the presentation… they announce
that people don’t have to stay if they don't want.
What could you say in 15 seconds to get them to stay? What
could you say in 60 seconds to convince them that your company
is the only alternative and they’d be crazy not to
build a relationship with you?
3.Think about the lifetime value
of your clients. When they are first introduced to
you they are buying into a relationship with you…
they are NOT buying a product. It is up to you to nurture
that relationship. Are you? If you treat them right and
make them feel like family… your clients will come
back… buy more… and buy more often. In today’s
cold impersonal business world, be the one that treats them
like family.
4.Find a way to build a recurring
payment plan around your business. If you have a
one-time purchase of your product… what could you
offer to your clients to have them come back more often?
Could you do a tune-up or clean up or re-design once a year?
Rather than waiting for them to come in… offer them
a reminder service and a monthly enticement to come back
in. Bill them monthly, quarterly or yearly. Up to 50% (sometimes
more) of your clients will take this option… what
would that add to your bottom line?
5.Create joint ventures with other
related businesses… anyone that deals with
the same target market that you do. Explain to them that
you will send them extra business if they give your clients
an incentive to buy (coupons, discounts, bonuses etc). Create
a booklet that you will give out to your clients with all
these discounts. For every discount coupon they use - that
supplier is to pay you $xx dollars for the new client you
brought them
6.Send out a weekly (even bi-weekly)
email newsletter with some tips, some humor, some
specials of the week. On the days when it is going to rain
- send out an urgent bulletin - rainy day special! Offer
them a deal to come down, brave the rain and get a deal
on lunch
7.Make doing business with you more
exclusive. Make it on a referral-only basis. There
is a dentist I know of that locks his door. You are not
allowed in unless one of his present clients has recommended
you… even then you need to pass the approval process.
And he has 3 times more profit (and much happier clients)
than any other dentist in his city.
8.Test all of your crazy ideas.
No matter how crazy they sound - try it out. Find out which
ones work. Then optimize how effective they are. Test all
variations of that idea. Find out which variation works
best.
9.Use risk reversal in your offer.
Make it so your clients come out so far ahead by dealing
with you they would be silly not to. Even if they decide
that your product is not for them and they return it - they
still come out of the deal with the refund and many bonuses
that they never had before dealing with you. The stronger
the risk reversal and the longer the guarantee… the
fewer number of returns and complaints – it’s
a fact.
Think differently, be different, make sure people notice
you are different - and you will be very profitable. To
your success |