I’ve always loved scented candles. They help create
a cozy atmosphere. They give you a relaxed feeling. And -
most importantly - they make your home smell wonderful! So,
naturally, I was excited when I was approached to rewrite
the index (front) page for an online retailer who made specialty,
soy-scented candles.
The goals of the copywriting rewrite were to increase sales
and improve search engine positioning for the terms the client
selected. The copy definitely needed some work. It wasn’t
“bad,” but it had one major thing holding it back.
The copy violated one of the primary rules of copywriting.
“It’s not about you… it’s about them.”
An additional problem was that the information - while definitely
necessary - was presented as more of a list of nuts and bolts.
It needed a boost to create a “feeling” about
the candles for sale.
The Problem
As you can see from the original version, http://www.copywritingcourse.com/IlluminousTimes-BEFORE.doc,
the copy either focused on the company or the candles. Very
little of the copy focused on the customer.
Another element that was “off” in the copy was
the lack of experience. Site owner Dan Fehn had some fabulous
research data about scented-candle buyers; however, he did
not know to include that information when writing.
Lastly, while Illuminous Times had fairly good search engine
rankings, there was room for improvement.
The Solution
The data I received included the following information from
the National Candle Association.
1. Candle industry research indicates that the most important
factors affecting candle sales are scent, color, cost, and
shape. Fragrance is by far the most important characteristic,
with three-fourths of candle purchasers saying it is "extremely
important" or "very important" in their selection
of a candle for the home.
2. Candle manufacturers' surveys show that 96% of all candles
purchased are bought by women.
3. Nine out of ten candle users say they use candles to make
a room feel comfortable or cozy.
This was the basis for the copywriting makeover. As a scented-candle
lover myself, I knew for a fact what women wanted from candles.
I understood the candle buying experience and played on that
knowledge to create copy that “romanced” the site
visitor and increased the desire to buy.
The search engine optimization (SEO) aspect of the copy came
easily. The keyphrases flowed naturally as I created the copy
so my primary goal was to use these phrases in power positions
(like the headline and sub-heads). I’d also place them
as often as I could without making the copy sound stiff or
forced.
The Rewrite
You can view the new copy here (http://www.illuminous-times.com).
As you can see, the new version immediately begins to entice
the site visitor. Everything she wants from a scented candle
is laid out before her… and some things she might not
have known she wanted.
I began to pique interest in soy candles (as opposed to traditional
wax candles found in stores) by immediately outlining the
advantages soy candles offer. From there I played on the fragrance
(the most important characteristic according to the National
Candle Association).
I led the customers through a mental tour of their homes
- lighting candles for a special dinner, enjoying the glow
as they snuggled with a good book, and having the unmistakable
fragrances only soy candles offer wafting through their homes.
A final keyphrase-rich benefits list of why soy candles are
superior to traditional wax candles and an emotional call-to-action
wrapped up the copy.
The Results
I think the results of the copywriting makeover are best
stated by Dan himself.
"Thank you! Sales have increased even before the holiday
season, and my rankings have improved, too. Right now I am
#1 for one term (previously ranked at #4), and I'm at #7 for
the other... a huge jump up from #17!"
So, as you can see, taking the focus off the product or company
and putting it where it should be (on the customer) makes
a tremendous difference. Sales naturally increase when the
customer feels he/she is the reason for your existence. Take
some time now to look back over your copy. Is it company focused?
If so, learning to write specifically for your customers can
turn your sales around almost immediately.
Which words make *your* customers buy? Let Karon show you.
Boost your sales and your search engine positioning by learning
to write strategically created copy that hits a nerve and
makes the sale. Get the details now at http://www.copywritingcourse.com.
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