Most of us have seen at least
a dozen different toothpaste commercials that claim, "Three
out of four dentists recommend...." You may have wondered,
as I did, how each of these claims could be possibly be
true. They are based on statistical evidence, so why are
there such varied results? If you listen to advertising,
there seems to be no clear consensus on which health-related
products--aspirin, cough syrup, antihistamines--are the
best. They are all recommended by 3 out of 4 professionals.
Is it possible they are making false claims? The truth is
that they are all telling the truth. When it comes to marketing
a health product, the FTC (Federal Trade Commission) is
always watching to make sure advertisers never tell a lie.
Statements such as _____ reduces the risk of cancer ______
removes harmful toxins from your water _____ fights
plaque and reduces gingivitis, must all be substantiated.
In other words, the products must do what they claim. To
avoid the wrath of the FTC, it is always best to tell the
truth about your product or service, especially in the health
industry. But what is truth? In subjective terms it is difficult
to discern. However, the FTC has many guidelines to help
you find truth in your advertising: *Before you run an ad,
you have to have a "reasonable basis" for your
claims. A "reasonable basis" is objective evidence
that supports the claim. At a minimum, an advertiser must
have the level of evidence that it claims to have. The statement
"two out of three doctors recommend..." must be
supported by a reliable survey. *If the ad isn't specific,
the FTC looks at several factors to determine what level
of proof is necessary, including what experts in the field
think is needed to support the claim. *Ads that make health
or safety claims must be supported by "competent and
reliable scientific evidence" - tests, studies, or
other scientific evidence that has been evaluated by people
qualified to interpret it. Any tests or studies must be
conducted using methods that experts in the field deem acceptable.
These are just a few of the guidelines to consider when
making an advertising claim. But don't be too worried. As
long as you tell the truth, the whole truth, and nothing
but the truth, there is no reason to keep looking over your
shoulder.
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